Enterprise Systems Analyst I-III

Under the guidance of the Information Technology leadership team, the Enterprise Systems Analyst will focus on designing, developing and improving the University’s processes and services through the support, augmentation, and development of technology software applications. Provides integration and support for applications, programs and scripts to simplify the customer experience. Develops processes and applications for data and authentication integration. Facilitates and/or leads discussions with technical peers, vendors, and leadership teams to anticipate/resolve problems and develop solutions for campus needs to ensure high availability.

This technical support position requires resolving complex technical challenges in the Banner Student environments, including platform customization and customer-facing app creation using both code-based and no-code tools. Collaboration is key, with responsibilities including effective communication across teams and vendors, partnering with users to generate insightful reports, and supporting peers and student technicians.

Additionally, the role contributes to strategic technology evaluations and stays current with emerging tools to enhance university-wide systems and services.