Director of Residential & Conference Services

The Office of Residence Life invites applications for the position of Director of Residential and Conference Services. This is a full-time, 12-month continuing, Administrative and Professional Staff position reporting to the Assistant Vice President and Dean of Residence Life and Auxiliary Services

Oberlin College is unique among independent colleges in its commitment to offering students a wide variety of on-campus housing options, such as special interest theme housing, cooperative housing, apartment and suite-style housing, and traditional housing. Residential living and dining are integral to the educational experience of Oberlin students; more than 90% of Oberlin’s students live and dine on campus during their entire 4 to 5 years as undergraduates.

The director joins a management team under the leadership of the Assistant Vice President and Dean of Residence Life and Auxiliary Services that includes the Assistant Dean/Director of Residential Housing Operations and Director of Residential Engagement. The director is responsible for coordination of a comprehensive conference program that includes external event management, internal partnership with various campus organizations, and close collaboration with campus dining. The director will provide guidance and development of the conference services website and StarRez conference portal; update and maintain billing charges for conference service and dining fees with compelling marketing that promotes understanding of administrative policies and timelines. In all of these administrative functions, ability to demonstrate excellent customer service is required including interpersonal skills with students, parents, faculty, staff and outside community members; effective, compelling publicity for conference service processes and policies; and interactions with students, parents, staff, faculty and outside community members that reflect respect and support for students’ personal and social development and academic success.