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Operations Manager

North Carolina State University at Raleigh Raleigh, NC

  1. Salary Not stated by the employer
  2. Employer North Carolina State University at Raleigh
  3. Location Raleigh, NC
  4. Workplace On site
  5. Role Staff
  6. Posted Aug 28, 2026
  7. Reference pa-234305
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Operations Manager at North Carolina State University at Raleigh, Raleigh, NC
As the Operations Manager, you will connect SPEED’s scientific mission with its day-to-day operations by coordinating facility access, staffing, scheduling, safety, equipment readiness, procurement, and user support. SPEED will serve researchers from universities, national laboratories, government agencies, and industry, and your leadership will help establish the facility as a dependable, accessible, and professionally managed research resource.

You will also help shape the operational foundation of a growing national research resource. SPEED will serve researchers from universities, national laboratories, government agencies, and industry, and you will play a key role in establishing SPEED as a dependable, accessible, and professionally managed facility. Through thoughtful coordination, responsive support, and effective operational leadership, you will help create an environment where researchers can focus on advancing their work through remote autonomous experimentation.

List of Primary Responsibilities

Facility & User Operations

  • Lead daily facility operations, including laboratory readiness, platform availability, staffing coverage, access, scheduling, and user support.
  • Develop and maintain operational procedures for user onboarding, experiment submission, training, platform access, technical assistance, and project closeout.
  • Coordinate laboratory capacity and schedules across internal researchers, academic users, government collaborators, and industry partners.
  • Monitor facility utilization, experiment throughput, turnaround times, incidents, and user needs to identify and resolve operational issues.

People & Resource Management

  • Lead and support technical and operational personnel, including establishing priorities, schedules, performance expectations, training, and cross-coverage for critical facility functions.
  • Manage operational budgets, purchasing, inventory, service contracts, equipment needs, and vendor relationships in coordination with university partners.
  • Maintain operational records and monitor staffing, resource needs, project milestones, and facility deliverables.


Safety, Compliance & Risk Management

  • Lead facility-wide safety and risk management activities, including hazard assessments, emergency procedures, incident response, inspections, training, and business-continuity planning.
  • Coordinate with Environmental Health and Safety, information technology, research administration, facilities, and other university partners to support applicable safety, compliance, cybersecurity, and research requirements.
  • Investigate operational incidents and recurring failures and implement corrective and preventive actions.

Stakeholder Communication & Continuous Improvement

  • Serve as the primary operational contact for SPEED leadership, users, university administrators, vendors, and external partners.
  • Communicate facility capabilities, access requirements, schedules, limitations, risks, and operational updates to technical and nontechnical audiences.
  • Use operational data and user feedback to improve procedures, training, services, facility reliability, and user support.
  • Contribute to strategic planning for facility growth, new platform deployment, service expansion, workshops, demonstrations, sponsor visits, and long-term sustainability.

If you are an analytical and collaborative leader who enjoys bringing people, technology, and complex operations together, we invite you to apply. This is an opportunity to help build and manage a cutting-edge research facility while supporting researchers, technical teams, and partners from across the university and beyond.
Apply on North Carolina State University at Raleigh's site You apply directly with the employer.

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