Food Services Supervisor
North Carolina State University at Raleigh Raleigh, NC
NC State Dining is seeking a dynamic, hands-on Food Service Supervisor to oversee the daily operations of a campus café or market. This is a working supervisory role where you will lead by example, driving exceptional customer service and culinary quality during peak service hours. If you are a collaborative leader dedicated to fostering a safe, high-energy environment for the Wolfpack community, we want you on our team!
Key Responsibilities
- Daily Operations & Leadership: Oversee front- and back-of-house operations, including opening/closing procedures, cash handling, register setup, and attractive product displays.
- Team Management: Interview, hire, schedule, and train student and temporary staff. Mentor employees through cross-training, one-on-one coaching, and daily duty assignments.
- Quality & Inventory Control: Maintain brand-specific standards for food and beverage quality. Assist with vendor ordering, conduct regular inventories, and utilize the C-Board food system to manage food and labor costs.
- Customer Service Excellence: Maintain a strong presence to resolve customer issues on the spot, build rapport with guests, and ensure swift, friendly service.
- Sanitation & Safety: Uphold strict Wake County Health Department and food code rules to maintain a Grade A sanitation rating (95% or better). Ensure all allergen best practices and sanitation logs are strictly followed.
Apply on North Carolina State University at Raleigh's site
You apply directly with the employer.