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Admissions Officer - CRM Administrator (DBA)

Fairleigh Dickinson University-Florham Campus Madison, NJ

  1. Salary Not stated by the employer
  2. Employer Fairleigh Dickinson University-Florham Campus
  3. Location Madison, NJ
  4. Workplace On site
  5. Role Database Administrator
  6. Posted Aug 5, 2026
  7. Reference pa-11103
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Admissions Officer - CRM Administrator (DBA) at Fairleigh Dickinson University-Florham Campus, Madison, NJ
General Description:
The Admissions Officer – CRM Administrator provides diversified administrative support to the Admissions Office. Responsibilities include overseeing the organizations data infrastructure for the transition to Slate CRM, be the Slate expert on campus and develop training and development for other staff and evaluating applications and responding to inquiries concerning undergraduate and graduate admissions.

Supervision Received:
This position is supervised by the Associate Director of Admissions and works closely with other departments related to their duties (i.e., Academic Advising, Recruitment, Marketing, Enrollment Services, and Faculty).

Principal Duties:
  1. Oversee the maintenance Slate to ensure it serves FDU Vancouver to better recruit and admit students
  2. Understand organizational Slate needs and leverage the platforms functionality to enhance the recruitment and admission experience for both students and agents
  3. Share relevant feedback with Slate development team and communicate relevant updates and functionality with staff and faculty
  4. Process applications, acknowledges receipt of applications, produce student files and correlate transcripts and test scores with files in preparation for evaluation. Verify the authenticity of documents received from or on authorized behalf of applicants.
  5. Provide outstanding customer service, maintaining contact with prospective students and applicants, including follow-up letters indicating the receipt of an application, incomplete applications (missing documents) and completed files.
  6. Review transcripts, evaluate applicants' academic record, calculate overall grade point averages, and determine the eligibility of an application to be considered for admission.
  7. Make initial admission decisions to admit or refuse applicants to University programs based on established University guidelines.
  8. Perform application reviews in CRM Recruit/Slate and export data into Ellucian Colleague database.
  9. Monitor daily statistics of incoming applications help prioritize work for certain application types.
  10. Generate decision letters and communication as directed by the Associate Director of Admissions.
  11. Liaise with other departments to coordinate and support University events that relate to Admissions.
  12. Recommend students who do not meet established prerequisites to Faculty Admissions Reviewing Committees and provide sufficient evidence of credentials to warrant a consideration for acceptance.
  13. Research, review, and analyze admissions criteria from national and international institutions.
  14. Perform other work-related admissions office related duties as assigned.
Direction to Others:
Provide Slate training to Admissions team members, and other internal stakeholders as necessary. Garner feedback from Slate users and share with necessary internal and external stakeholders.
Apply on Fairleigh Dickinson University-Florham Campus's site You apply directly with the employer.

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