Community Health Worker (CBH BIGGS Alzheimer’s dept)

We are looking for a CHW who is passionate about supporting families caring for individuals living with Alzheimer's disease and other dementias. The ideal candidate would have:

• Strong compassion and empathy
• Excellent communication and interpersonal skills
• Knowledge of community resources
• Familiarity with dementia care and caregiver support

Role Responsibilities:

• Communicating with caregivers and families of individuals with dementia
• Providing resources, coaching, encouragement, and active listening
• Conducting home safety assessments
• Making outbound phone calls and electronic communications
• Completing occasional home visits

Education and Experience

High School Diploma or GED is required.

One (1) year related experience is required.

• Presents case studies from patient's perspective to primary care team in order to facilitate a patient-centered practice
• Performs outreach calls, engages in face-to-face encounters, performs home visits or other community-based visits when necessary
• Communicates relevant information to providers in a timely manner and documents appropriately in the electronic health record
• Participates in local community engagement activities with local agencies as appropriate
• Counsels patients with appropriate and relevant educational materials
• Identifies patterns of concern that surpass neighborhood capacity for health and engages diverse outside resources accordingly
• Enhances patient's individual and community capacity by growing health knowledge and self-sufficiency through a range of activities such as outreach, informal counseling, social support and advocacy
• Assists patients in connecting to appropriate health care information and services, addressing barriers to receipt of follow-up services as well as treatment
• Provides patient reminders to upcoming appointments and next steps of treatment
• Serves as liaison between patients, health/social services, and the community to enable access and improve the quality and competence of service delivery
• Performs all other duties as assigned

• Demonstrated knowledge of health and social services systems and familiarity with community resources and services.
• Ability to maintain full confidentiality of program participant information and data.
• Ability to shape others' understanding in ways that capture interest, informs, and encourages participation.
• Builds and maintains positive working relationships, with individuals and work groups through open communication and collaboration; works with others to accomplish goals and objectives.
• Proficiency in Microsoft Office Suite.