Academic Navigator

The Academic Navigator is dedicated to University of Nebraska-Lincoln (UNL) undergraduates’ persistence and degree completion, especially historically underserved first generation, low-income, and ethnic minority college students. The position will be part of a ten (10) member team that is responsible for supporting the creation of an ecology of validation by utilizing UNL reporting and student information systems to identify students in need of academic support and serving as a validating agent. This position reports to the Director of the Academic Navigator program with a dotted line report to the colleges of UNL.

Responsibilities will include facilitating a case management model that includes triaging student concerns (i.e. personal, academic, or financial) and collaborating with campus partners to facilitate communication and connections with appropriate resources. Proactively engaging with students identified by campus stakeholders including responding to referrals made by faculty and staff across campus and supporting their retention efforts. Using provided university analytics and data to coordinate appropriate outreach and response using a variety of methods (i.e. in-person, email, text, phone, etc.) to targeted student populations and recording contacts in digital notes system. Be able to understand how cultural context, differences, and institutional/social barriers influence the student experience to best employ inclusive advocacy strategies to all students. Engaging in a community of collaborative relationships with student success stakeholders across student and academic affairs including University Housing, UNL faculty, academic advisors, and University Career Services. Engaging in continuous training and professional development to remain informed on existing and emerging strategies to promote student persistence and academic success