Assistant Director, ASC Writing Center

The purpose of the Academic Support Center (ASC) is to provide services that promote the academic success of students at Montana State University Billings. The mission of the ASC is to enrich the MSUB culture by supporting students and faculty in order to enhance the overall effectiveness of the teaching and learning process.

The Assistant Director will be a vital member of the ASC Leadership Team. This position reports directly to the Director of the ASC. This position will supervise the Writing Center Tutoring staff (approx. 10 employees) at both the University Campus and City College locations, while working closely with the Retention Director and Associate Director of Tutoring to carry out the department’s daily operations.

The successful candidate will have the ability to effectively communicate the departmental mission to diverse constituencies, conceptualize and develop methods to implement innovative service enhancements, demonstrate skill in presenting an excellent student/customer service attitude, provide leadership in a technical, constantly changing integrated student services environment, possess excellent communication skills including the ability to understand a wide range of user needs and technical issues, the ability to interact effectively (listen, respect others opinions/needs) and negotiate with internal and external department staff, and the ability to represent the Academic Support Center and MSU Billings in a professional and courteous manner.