Technical Business Analysts

The Clinical and Translational Science Institute (CTSI) supports a broad range of faculty researchers, data scientists, clinical coordinators and informaticists. This position works with the Clinical and Translational Science Institute Biomedical Informatics Core (BMIC) on the core application and data management, user services support team to provide support to research teams, internal systems and processes.

You will be part of a dynamic team that supports day-to-day operations of our BMIC service desk in collaboration with investigator teams. You’ll be able to grow your skills with new functionality and practices while supporting our researchers through our service recharge center. You’ll help create and update user facing documentation and internal standard operating procedure guides for BMIC operations and researcher projects. Implementation of change management control processes and quality assurance process management are required. The most successful candidates will bring curiosity and drive to help researchers with the wide variety of solutions the BMIC offers. The Technical Business Analyst, I position supports front line service desk support as the primary function, provides clear support following BMIC standard operating procedures, and provides investigator operational support for BMIC services as assigned.

Additionally, this position will assist in support for project operations of the BMIC to collect, clarify, and document business requirements. He/she is also responsible for configuring, debugging, testing, and implementing the designed solution for assigned projects.

Click here to learn more about the CTSI.

Learn more about the fantastic benefits provided to University of Utah Employeesincluding generous retirement contribution, comprehensive medical coverage, tuition reduction, and more.