Coordinator, Administrative Program

About the Epicenter:

Imagine a place dedicated to inspiring students – where they can live, learn, and collaborate with purpose. The Impact & Prosperity Epicenter will equip a distinct group of students and professionals driven by a shared vision and mission for the betterment of people and the planet. Considered the “soul” of campus, this living-learning space will prepare students to become thoughtful global citizens committed to enriching the lives of others.

The building features six stories of residential living with a variety of room types to suit the individual needs of 778 students at different stages in their academic career. Residents will converge in the Forum, the gathering space that brings together a broad community of students and practitioners united by a passion for change. Here, residents will convene to participate in trainings, workshops, guest speakers, cultural events, impact collaborations, networking events, conferences, mentorship, community outreach and more.

Job Summary:

The Impact & Prosperity Epicenter is committed to providing next level resident, student and guest service. We pride ourselves on being the gold standard in creating an impactful residential experience through programing that support student aspirations. The Hospitality Lead helps create an environment and culture of customer engagement and services for residents, students and guests at the Impact & Prosperity Epicenter while managing all of the hospitality desk services. The Epicenter hospitality desk is a comprehensive service provider operating 24/7/365. The hospitality desk will engage with residents, students, guests, and others in assisting with questions and providing guidance

as needed. This role will oversee the management of an integrated mailroom and provide onsite oversight to all Epicenter spaces. The position incumbent should anticipate being an integral part of the Impact & Prosperity Epicenter operation.