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ADA / Section 504 Coordinator

University of North Carolina Wilmington Wilmington, NC

  1. Salary Not stated by the employer
  2. Employer University of North Carolina Wilmington
  3. Location Wilmington, NC
  4. Workplace On site
  5. Role Staff
  6. Posted Aug 17, 2026
  7. Reference pa-40523
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ADA / Section 504 Coordinator at University of North Carolina Wilmington, Wilmington, NC
The ADA/Section 504 Coordinator serves as the university’s designated officer responsible for leading and facilitating institutional compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and all related federal and state regulations. Reporting to the Office of General Counsel, this role provides strategic leadership and oversight to ensure equitable access to university programs, services, activities, and employment.

Working across academic and administrative units, the Coordinator advances a campus-wide accessibility approach by guiding policy development, overseeing accommodation and grievance processes, and mitigating institutional risk. The position plays a central role in fostering an environment where students, employees, applicants, and visitors can fully participate in university life, free from disability-based discrimination. This position reports to the General Counsel.

Key responsibilities include, but are not limited to:

Institutional Compliance & Strategy
  • Serve as the university’s lead authority on ADA and Section 504 compliance, advising senior leadership on risk, policy, and regulatory requirements
  • Lead the development, implementation, and ongoing evaluation of institutional policies, procedures, and practices related to disability access and nondiscrimination
  • Monitor federal guidance, case law, and Office for Civil Rights interpretations to ensure institutional alignment and proactive compliance
Accommodation Processes (Students & Employees)
  • Provide oversight and coordination of accommodation processes for students and employees, ensuring consistency, timeliness, and compliance across units
  • Partner with the Disability Resource Center and Human Resources to establish clear, equitable procedures for reviewing and determining reasonable accommodations
  • Support and advise on complex or high-impact cases, including those involving competing access, safety, or essential requirement considerations
Grievance Resolution & Investigations
  • Oversee the university’s ADA/Section 504 grievance processes, ensuring prompt, equitable, and compliant resolution of complaints
  • Conduct or coordinate investigations into allegations of disability-based discrimination or failure to accommodate
  • Track and analyze complaint trends to inform institutional improvements and reduce systemic risk
Accessibility (Physical & Digital)
  • Collaborate with Facilities and Environmental Health and Safety to ensure accessibility of physical spaces and campus infrastructure
  • Lead and coordinate institutional efforts to ensure digital accessibility across websites, instructional materials, and technology platforms in alignment with current standards such as Web Content Accessibility Guidelines
  • Provide guidance on accessibility in procurement, including third-party tools and learning technologies
Training, Education & Campus Engagement
  • Collaborate with campus partners to design and deliver training for faculty, staff, and administrators on ADA/Section 504 obligations, inclusive practices, and accommodation processes
  • Promote awareness and shared responsibility for accessibility across the university community
  • Foster a culture where individuals feel supported in requesting and receiving accommodations
Assessment & Continuous Improvement
  • Evaluate the effectiveness of accessibility initiatives, accommodation processes, and compliance efforts using data and stakeholder feedback
  • Identify gaps and implement improvements to strengthen institutional practices and outcomes
  • Contribute to strategic planning efforts related to access, equity, and student and employee success
  • Other related duties and projects as assigned.
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