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Business Analyst I

University of North Carolina at Charlotte Charlotte, NC

  1. Salary Not stated by the employer
  2. Employer University of North Carolina at Charlotte
  3. Location Charlotte, NC
  4. Workplace On site
  5. Role Business Analyst
  6. Posted Sep 15, 2026
  7. Reference pa-70495
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Business Analyst I at University of North Carolina at Charlotte, Charlotte, NC
  • Independently analyze complex operational and financial data to identify trends, risks, performance gaps, and opportunities for improvement across Facilities Management.
  • Determine appropriate analytical approaches, methodologies, measures, and data sources based on the business question or operational issue being evaluated.
  • Develop, maintain, and refine performance metrics, KPIs, dashboards, and analytical tools used to monitor operational performance and support decision-making.
  • Interpret complex analytical findings and translate them into clear, actionable recommendations for leadership and operational stakeholders.
  • Identify data-quality, integrity, and consistency issues across systems and determine appropriate methods for investigation, reconciliation, and resolution.
  • Independently conduct recurring, ad hoc, comparative, and scenario-based analyses to support operational planning, resource prioritization, and performance evaluation.
  • Lead assigned process improvement initiatives from assessment through implementation and evaluation, using data and process analysis to identify root causes, inefficiencies, and opportunities for improvement.
  • Collaborate with Six Sigma practitioners, operational leaders, and subject matter experts to analyze processes, develop improvement recommendations, establish performance measures, and evaluate the results of process changes.
  • Develop data visualizations, dashboards, reports, and other decision-support products that communicate complex information and performance trends to leadership and operational audiences.
  • Serve as a consultative analytical resource to operational units, providing interpretation of performance data and recommendations based on professional analysis and judgment.
  • Support strategic and operational planning through analysis of performance trends, resource information, service outcomes, and potential scenarios.
  • Prepare and present analytical findings, visualizations, recommendations, and process improvement results to managers, directors, and senior leadership.
  • Coordinate data collection, validation, integration, and reporting activities necessary to support reliable performance analysis.
  • Evaluate existing analytical and reporting processes and recommend improvements that increase efficiency, accuracy, usability, and decision-making value.
  • Maintain appropriate documentation of analytical methodologies, data definitions, performance measures, dashboards, and process improvement activities.
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