Transportation Driver
University of North Carolina at Charlotte Charlotte, NC
Support day-to-day Transportation business needs as assigned by supervision, including Niner Transit, Niner Paratransit, e-scooters and pedal-assist bicycles, bicycle lockers, charter transportation requests, bus advertising, CATS/Light Rail operations, and all other transportation-related services, as well as:
- Identify and document vehicle defects on associated paperwork (DVIR, Vehicle Usage Log, etc.)
- Properly secure mobility device aids (wheelchairs, walkers, etc.) for disability transportation program members in vehicles with appropriate tie-down restraints.
- Utilize University-provided two-way radios for appropriate and professional communication with supervisor and/or on-duty dispatcher for updates and passenger transfer information.
- Use proper radio language (10 codes).
- Report to designated ADA pick-up and drop-off locations as directed by software-initiated schedule and/or on-duty dispatcher for scheduled and on-demand transfers, and provide safe point-to-point transportation.
- Provide chartered transportation as scheduled by supervisory staff.
- Provide courteous and positive customer-service experiences to students, faculty, staff, and University guests through all interactions and supported services.
- Communicate professionally and respectfully with all customers, internal and external, and provide information, assistance, and/or solutions to customers with questions, concerns, and/or complaints to ensure they are appropriately handled.
- Independently perform routine pre/post-trip vehicle inspections, identifying both the condition and operational capacity of all vehicle systems by checking fuel levels, tires, wiper blades, lights, audible and visual vehicle warning systems, ADA lift/ramp and accessory components, etc.
- Report vehicle defects to the supervisor and document them on the Driver/Vehicle Inspection Report (DVIR)
- Fuel vehicles daily at the end of each shift.
- Operate vehicle-equipped ADA ramp/lift and ensure passengers enter and exit the vehicle safely.
- Report on time for your scheduled shift, clock into the timekeeping system, and check in with the on-duty supervisor for relevant information.
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