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Office Manager, Filene Center for Academic Success

Wheaton College (Massachusetts) Norton, MA

  1. Salary Not stated by the employer
  2. Employer Wheaton College (Massachusetts)
  3. Location Norton, MA
  4. Workplace On site
  5. Role Office Manager
  6. Posted Sep 8, 2026
  7. Reference pa-4911
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Office Manager, Filene Center for Academic Success at Wheaton College (Massachusetts), Norton, MA
The Office Manager, reporting to the Dean of Advising in Academic Affairs, maintains the efficient day-to-day operations of the Filene Center for Academic Success (located in DC/Kollett Hall), which includes Student Success Advising, Learning Supports, and Accessibility Services. The Office Manager maintains confidential student records and helps students navigate the Center's offices, managing communications, inter-office connections, and process workflows.

This role requires sustained, independent responsibility for confidential student-related records across multiple academic support offices, primary administrative support to a standing College committee, and building-wide front-line judgment and discretion.


Essential Duties and Responsibilities

  • Serves as the welcoming front reception point person for Kollett Hall, greeting and directing students, families, faculty, staff, and visitors — including those seeking the Life & Career Design Institute (LCDI), also housed in the building — to the correct person or resource.
  • Helps students navigate the Center's offices, managing dependencies and relationships among them, including reporting and faculty/staff inter-departmental communications.
  • Manages the Filene Center's email inboxes and main phone line, independently responding to inquiries that involve confidential and sensitive academic matters and making appropriate referrals.
  • Serves as secretary of the Committee on Academic Standing (CAS), which meets weekly during the academic year: compiles agendas, manages petition intake and workflows, coordinates across offices, maintains records, and communicates decisions to students, faculty, and the Registrar's Office.
  • Coordinates logistics for Filene Center academic events and programs, including room bookings, coordinating volunteers, advertising, and production/collation of materials.
  • Recruits, hires, trains, schedules, and supervises the Center's front desk student workers, including approval of payroll and timesheets.
  • Processes departmental purchasing paperwork, vendor communication, and P-card tracking and reconciliation.
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