Financial Aid Coordinator

This position supports the Office of Student Financial Services by running routine financial aid processes, coordinating the work study program, assisting students in applying for and receiving financial aid, and providing exceptional customer service in the office, phone, email and Zoom. The financial aid coordinator is responsible for sending required communication by email and mail, conducting outreach calls and performing other processing duties as assigned. Additionally, this position oversees the daily functions of the work study program to ensure efficient and accurate processing, proactive outreach and regulatory compliance. The role plays a key part in helping students and their families understand and navigate the financial aid and billing process.